Apple Authorized Service ProviderApple Value Added Reseller

Are you an IT leader for a large company who's responsible for supporting a small but important number of Apple Devices? When you think about the Apple Devices that you're responsible for, do any of these thoughts come to mind...

  • You know that Apple Devices can't be managed like your Windows PCs, but your staff doesn't have the expertise or bandwidth to do it right.
  • You want to deliver a great experience for your Apple-using colleagues, but you don't have the staff - and can't justify a full-time hire for your handful of Apple Devices.
  • You have an MDM in place, but the person who was trained on it left a long time ago. You've been struggling to keep it going, but it's starting to distract from other projects and initiatives.

If you can relate to any of these, then it might be time to consider Co-Managed Apple IT Services. Co-managed IT is a customized set of ongoing Apple-focused IT services, support and tools we offer to companies with IT departments to help “co-manage” their Apple fleet. Not only does this save your organization money, but it also frees up your IT team to be more effective and efficient, giving you greater peace of mind that your co-workers who have chosen Apple are well taken care of.

Here are just a few of the reasons why growing companies are moving to a Co-Managed IT approach:

  • A significant reduction in Apple-related IT problems, faster support and greater productivity for everyone. We don’t replace your IT staff; we make them BETTER by filling in the support gaps, giving them enterprise-grade Apple-focused tools, and training and assisting them where they need help. That means your entire office sees a significant reduction in IT issues, making everyone more productive. Sewelltech’s Highly trained technicians are Apple Certified in both software and hardware support, so there’s only one number to call to get help. Technicians have a minimum of 5 years of experience, and Sr. Technicians have 15 years+ of experience.
  • You don’t have to add to your headcount. Finding, hiring and retaining talent with Apple expertise is like trying to find a purple squirrel. In the best case, it's brutally difficult and expensive. With co-managed Apple IT, you don’t have the cost, overhead or difficulty in finding an Apple expert. We don’t take vacations or sick leave. You won’t lose us to maternity leave or an illness, or because we have to relocate with our spouse or we’ve found a better job. You can flex the support you need as your company’s needs change.
  • You have instant access to expert Apple IT support. We make your IT team more efficient and effective by taking the Mac support requests off their plate, allowing them to concentrate on providing a great experience for your Windows-based staff.
  • Your organization's MDM (Mobile Device Management) is actually maintained. Mobile Device Management is Apple's set of frameworks for properly managing Macs and other Apple devices. It's the tool that translates your company's goals into the necessary policies and settings on your Apple devices. We're certified in multiple MDM solutions (Jamf Pro, Addigy, and Airwatch, to name a few) and can bring the MDM as part of our services or manage your own MDM server. Either way, you can be sure an experienced hand is guiding your MDM.
  • You have a partner to help ensure your Apple Devices maintain the security and compliance your organization requires. We can assist your IT team in implementing best-of-breed Apple-focused cyber security protections to prevent or significantly mitigate the damages of a ransomware attack or security breach. We can also assist in providing end-user awareness training and help you initiate controls to help employees make good security choices. Critical proactive maintenance will actually get done!
  • We SPECIALIZE In Working With Apple Technology. Sewelltech is an Apple Specialist, a leader in their field. We specialize in Apple IT solutions for Businesses that enable your employees to do the jobs they were hired for, not waste their time on computer problems, turn technology into a power tool that can move your business forward instead of a problem that costs you time and money. We deliver exceptional service in a quick, no headaches, and reliable manner with a personal touch. We tailor an approach that works for you and your company, providing you all-inclusive and complete technology solution.
  • From UNBOX To RECYCLE, We Are A Complete One-Stop Shop For all Your Apple Needs. Sewelltech is a long-term Apple Value Added Reseller bringing an enterprise-focused sales and support approach to organizations both large and medium. Sewelltech can help you quickly and efficiently integrate Apple products into your enterprise with full lifecycle support so you can deliver the new digital workplace experience your users have come to expect.
    Leverage Sewelltech's extensive knowledge of Apple products and services while Sewelltech engineers collaborate with you and your team to design custom solutions and build best practices that are affordable and sustainable for years to come. Sewelltech can conduct free in-warranty repairs or fix your out-of-warranty technical issues. As an official Apple Authorized Service Provider, we offer reliable and efficient service for Apple products from certified technicians using genuine Apple parts.


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